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Top FAQs

  • Shipping cost to your area is calculated and displayed on the cart page before check out. Combined shipping can be calculated by changing the quantity or adding multiple items to the same cart.

  • Items are estimated to ship from our warehouse within the timeframe indicated on the product page. From there, the transit time estimates how long it takes for the item to be delivered to you after it ships. Transit time is displayed on the cart page before check out.

    To find everything you need to know about shipping, delivery and managing your order, please visit our Shipping & Delivery page.

  • Not everyone is comfortable with buying outdoor furniture online without seeing them in-person - we get it. You can book a Virtual Appointment to take a better look at your favourite products over video call, from the comfort of your home. To find out if a particular product is available for viewing, look for "See this product virtually" icon on the product page. Alternatively, drop by at our warehouse-style store in Melbourne's south-east.

    By eliminating showrooms, we keep our costs low - and pass those savings on directly to you.

    Learn more about Virtual Appointment ›

    Visit our Melbourne store ›

  • Yes, all FurnitureOkay-branded products are covered by FurnitureOkay Limited Warranty, unless otherwise indicated. Please check our Warranty page for more details.

  • Yes we do! We offer 0% interest finance so you can pay on your terms. Simply select Afterpay or Zip during checkout to apply.

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